Support

Getting Started - iTelescope Basics 45

• Welcome to iTelescope.Net
• Where do I start? What's up there to Image?
• Taking a One Click Image
• How do I take an Image or several Images?
• Can I book ahead and reserve telescope time?

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Account and Billing Questions 21

• How can I change my password?
• Verify your account @ iTelescope.Net
• If I switch my Membership Plan, what changes?
• My credit card payment was declined but I have an available balance on my card?
• What happens to my unused monthly points?

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Common Issues - What's wrong with my Image? 5

• What are the bright or dark vertical lines in my image?
• Why are the stars in my image bleeding or blooming?
• Why is the telescope I am trying to use showing "No Filters"?
• What are the effects of the bright Moon on my choice of target?
• Why are some of my star images showing as big lines or spikes?

Advanced Imaging - Imaging like the Professionals! 19

• Creating a Mosaic
• How can I image Comets or Asteroids?
• How do I write my own scripts or plans to control the telescopes?
• Can I image more than one target in the same session script?
• How low or close to the horizon can the iTelescopes go?

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Downloading Images - FTP Server 8

• How do I download multiple files using zip (Web Browser)?
• How do I download a single file?
• How do I use an FTP client to access my image files?
• How do I link Accounts for the FTP?
• How can I connect to the FTP server?

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Reservation System 8

• I am unable to create a reservation, what can I do?
• Reservations system columns are sunset to sunrise the next morning
• How do I cancel a reservation
• How long should I make my Reservation or Image Run?
• How do I edit an existing Reservation?

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Group Accounts 4

• Welcome to iTelescope.Net Group Account
• Managing Your Group Account
• Group Accounts: Creating Sub Accounts and Point Allocation
• Requesting Refunds on Group Accounts

iTelescope.Net Masterclass 1

• What is Masterclass?

Tutorials 1

• Tutorials - Get up to Speed Fast

Chile Telescopes 0

Overview of Telescopes 1

• Overview of all Telescopes

Australia Telescopes 10

• Telescope 8
• Telescope 9
• Telescope 10
• Telescope 17
• Telescope 30

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Chile Telescopes 3

• Telescope 70
• Telescope 71
• Telescope 72

Spain Telescopes 5

• Telescope 7
• Telescope 16
• Telescope 18
• Weather Chart Spain - What does it mean?
• Telescope 80

United States Telescopes 9

• Telescope 2
• Telescope 5
• Telescope 11
• Telescope 14
• Telescope 19

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Miscellaneous 1

• Telescope Side by Side Document

Dr. John Ebersole 1

• Narrow Band Imaging - What is it all About?

Norman Falla 9

• Discovering Asteroids - What's the Story? - Part 1 of Discovering Asteroids at iTelescope.Net
• The Surveys - Part 2 of Discovering Asteroids at iTelescope.Net
• The iTelescopes - Part 3 of Discovering Asteroids at iTelescope.Net
• Targets - Part 4 of Discovering Asteroids at iTelescope.Net
• Artifacts - Part 5 of Discovering Asteroids at iTelescope.Net

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Dr. Ed Wiley 4

• Getting Started in Astronomy Science
• Cataclysmic Variables Catch Your Fancy?
• Eclipsing Binaries and Comments on Imaging Exoplanets
• Getting Started with Variable Stars, Some Thoughts

Maciej Reszelski 1

• Using Pinpoint Astrometric Engine with iTelescope.Net

Dr. Christian Sasse 2

• Imaging the Edge of Everything!
• Back to the Beginning of Time

Telescope Status 1

• Telescope Status Updates