Account and Billing Questions
You can change your password by: 1) Visit https://go.itelescope.net and Log In with your current information. * Please note, it will take up to 20 mins ...
Fri, 10 Feb, 2023 at 12:01 PM
Please verify your account @ iTelescope.Net Step 1: Verify your Account Please check for a verification email from iTelescope.Net, please look in your In...
Fri, 26 Apr, 2019 at 9:48 AM
Q. If I switch my membership Plan, will the cost to use the telescopes change? A. Yes - The cost per imaging hour for the telescopes is a direct benefit ...
Fri, 26 Apr, 2019 at 10:22 AM
Typically this is a anti-fraud measure implemented by your bank, as this transaction is flagged as a international Internet transaction originating from Aus...
Fri, 26 Apr, 2019 at 10:23 AM
Our Subscription Plans include a specific number of complimentary iTelescope points which are added to your account each 28 day billing cycle; e.g. Plan-40...
Mon, 25 Sep, 2023 at 9:19 PM
Points included with your subscription plan, points purchased in addition to your subscription, and bonus points earned through promotions are all good inde...
Fri, 26 Apr, 2019 at 10:24 AM
These surcharges are in place to ensure the network remains viable and that all members pay their fair share. Minimum of 15 minutes of billing time per...
Sun, 6 Feb, 2022 at 5:00 AM
Updating your Credit Card information for your active subscription is easy. First Log in to the Launchpad at https://go.itelescope.net/default.aspx ...
Fri, 26 Apr, 2019 at 10:25 AM
To purchase points, you must first be a full member. This means you must be an active monthly subscriber to Start-Trial, Plan 40, Plan 90, Plan 160, Plan 2...
Fri, 26 Apr, 2019 at 10:28 AM
Our membership plans give members full access to all iTelescope.Net systems and features. This includes access to all networked telescopes, the reservation...
Fri, 26 Apr, 2019 at 10:34 AM