Support

First of all, check your reservation overview and make sure you have not exceeded your quota: https://go.itelescope.net/Reservation/MySummary.aspx  A num...

The reservation calendar works on "Observatory Hours".  These are similar to the operational hours at a local grocery store or shop, in that we ha...

The easiest way is to go t=o the reservation overview on your launchpad and use the delete (bin) function  https://go.itelescope.net/Reservation/MySummary....

During your image run, the telescope performs a lot of additional tasks so that you can capture sharp and accurate images. For example, the telescope sle...

Once you have a reservation created, you can edit it by first logging into the telescope that you have reserved via the Reservation Drop Down Menu. This...

The Telescope Reservation Overview is the one stop page to see all available reservation for all systems in one place, and the instructions below will tel...

iTelescope.Net - Fair and Acceptable Usage Policy (These conditions form only part of our general terms of use which can be found here;) https...

Each membership plan comes with a specific quota of reservation time.  The higher the plan the greater amount of quota allowance. You can find the quot...